Sales Policy – PoshUpCiteino

Effective Date: January 9, 2025

At PoshUpCiteino, we are committed to providing a seamless shopping experience, from browsing to checkout. This Sales Policy outlines the terms and conditions governing your purchase of products on our website https://poshupciteino.com. By making a purchase, you agree to these terms.

1. Order Acceptance and Confirmation

  • Order Confirmation:
    When you place an order on PoshUpCiteino, you will receive an email confirmation indicating that we have received your order. This is not an acceptance of your order, but a confirmation that we have received it.

  • Order Acceptance:
    Your order is officially accepted when we process and ship your items. If there are any issues with your order, such as stock unavailability, we will notify you and provide the option to cancel or adjust your order.

  • Right to Refuse Orders:
    We reserve the right to refuse or cancel any order at our discretion. This may occur in situations such as product unavailability, errors in the product or pricing information, or suspected fraudulent activity.

2. Product Availability

  • Stock Levels:
    All products listed on PoshUpCiteino are subject to availability. We strive to maintain accurate stock levels on our website, but there may be occasions when an item becomes out of stock after your order has been placed. In such cases, we will notify you promptly and offer you the option to cancel or substitute the item.

  • Product Descriptions:
    We make every effort to ensure that product descriptions, pricing, and images are accurate. However, discrepancies may occur. If a product is mispriced or described incorrectly, we reserve the right to cancel or adjust the order accordingly, with a full refund if necessary.

3. Pricing and Payments

  • Prices:
    Prices for products on PoshUpCiteino are listed in US dollars (USD). All prices are subject to change without notice. However, once an order is confirmed and processed, the price will remain fixed for that order.

  • Taxes:
    Sales tax is applied to orders based on the shipping destination in accordance with local tax laws. The applicable tax will be displayed at checkout.

  • Payment Methods:
    We accept various payment methods, including:

    • Credit cards (Visa, MasterCard, American Express, Discover)
    • Debit cards
    • PayPal
    • Other secure payment methods (as available at checkout)

    Payment is required at the time of order, and your order will not be processed until payment is confirmed.

  • Payment Security:
    We use secure payment gateways to protect your payment information. All transactions are encrypted using SSL technology to ensure that your personal and payment details are kept secure.

4. Order Processing and Shipping

  • Processing Time:
    Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays may take longer to process.

  • Shipping:
    We offer various shipping options depending on your location. Shipping costs are calculated at checkout and vary based on the size and weight of your order, as well as the destination. Delivery times vary by shipping method, but standard delivery generally takes 5-7 business days within the United States.

    We currently offer international shipping to select countries. International shipping fees and delivery times vary depending on the destination.

  • Shipping Delays:
    While we make every effort to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions or shipping carrier issues. We will notify you of any significant delays in the processing or delivery of your order.

5. Order Modifications and Cancellations

  • Order Modifications:
    Once your order is confirmed, we begin processing it immediately to ensure quick shipping. Therefore, modifications (such as changing the shipping address or product details) cannot be made after the order is placed. If you need to make changes, please contact our customer support as soon as possible, and we will do our best to accommodate your request before the order is processed.

  • Order Cancellations:
    If you wish to cancel your order, please contact us as soon as possible. Once the order has been processed and shipped, we cannot cancel it. However, you can return the item in accordance with our Return and Refund Policy.

6. Returns and Refunds

  • Return Eligibility:
    If you’re not satisfied with your purchase, you can return it within 30 days of receipt. Please review our Refund and Returns Policy for detailed instructions on how to return your items.

  • Refund Process:
    Once we receive and inspect the returned items, a refund will be issued to the original payment method. Please note that the cost of return shipping is your responsibility unless the item is defective or damaged.

7. Promotional Offers and Discounts

  • Discount Codes:
    If you have a discount or promo code, it must be applied at checkout. Promo codes cannot be combined with other offers, unless specified.

  • Sales and Discounts:
    From time to time, we offer sales or discounts on certain products. These offers are subject to availability and may be limited to certain time periods. Prices are as marked and cannot be adjusted after an order is placed.

8. Customer Responsibility

By purchasing from PoshUpCiteino, you agree to:

  • Accurate Information:
    Provide accurate information during the checkout process, including billing and shipping addresses.

  • Product Use:
    Use products purchased from PoshUpCiteino in accordance with their intended use. We are not responsible for any misuse or damage caused by improper use of our products.

9. Changes to This Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about any updates.

10. Contact Us

If you have any questions or concerns about our Sales Policy, or need assistance with an order, please contact us at:

  • Email: info@poshupciteino.com
  • Phone: +1 (307) 621-0431
  • Address:
    4599 Thorn Street,
    Garden Grove, California,
    United States

Thank you for shopping with PoshUpCiteino! We are committed to providing you with exceptional products and service.